I scheduled an appointment and I got there quite a bit before my appointment. I was able to get in pretty quickly. However, I was confused as when I tried to scheduled the appointment online, the first available one was at 9:30 AM and the facility opens at 8 AM. When I arrived there there was one person. Is there a reason the first appointment is an hour and a half later? I did want to schedule one as soon as it opened but was unable to. The counter person was very kind and the medical person that examined me was too.